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 Post subject: Contacting One Railway
PostPosted: 2004-04-04 17:49:55
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Joined: 2004-04-04 17:49:55
Does anybody have a contact name, number or e-mail address for the corporate
affairs department of One - the New Greater Anglia Franchise.

I have tried mailing the various links on the website for the customer
relations but keep getting undeliverable receipts.

--
Adam Warr
Peterborough UK
www.electrarailwaygraphics.co.uk
www.adamsphotos.fotopic.net


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 Post subject: Contacting One Railway
PostPosted: 2004-04-04 18:25:29
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Joined: 2004-04-04 18:25:29
Adam Warr wrote in message
news:51Xbc.628$rz1.362@newsfe1-win...
> Does anybody have a contact name, number or e-mail address for the
corporate
> affairs department of One - the New Greater Anglia Franchise.
>
> I have tried mailing the various links on the website for the customer
> relations but keep getting undeliverable receipts.
>

http://www.onerailway.co.uk/one-contact.asp
has some phone numbers (and some email addresses, though you may have tried
these already)

PaulO


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 Post subject: Contacting One Railway
PostPosted: 2004-04-04 18:42:03
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Joined: 2004-04-04 18:42:03
Adam Warr wrote in message
news:51Xbc.628$rz1.362@newsfe1-win...
> Does anybody have a contact name, number or e-mail address for the
corporate
> affairs department of One - the New Greater Anglia Franchise.

http://www.freewebs.com/railwaysonlinecompanies/one.html
Has the phone number & contact address for the company, maybe you could call
that and ask to be redirected
--
To reply direct, remove NOSPAM and replace with railwaysonline
For Railway Information, News & Photos check out the Award Winning Railways
Online at http://www.railwaysonline.co.uk
Loving First Great Western Link since 2004


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 Post subject: Contacting One Railway
PostPosted: 2004-04-04 18:46:23
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Joined: 2004-04-04 18:46:23
Paul Oter wrote in message
news:c4pge9$2lj7qk$1@ID-178014.news.uni-berlin.de...
>
> Adam Warr wrote in message
> news:51Xbc.628$rz1.362@newsfe1-win...
> > Does anybody have a contact name, number or e-mail address for the
> corporate
> > affairs department of One - the New Greater Anglia Franchise.
> >
> > I have tried mailing the various links on the website for the customer
> > relations but keep getting undeliverable receipts.
> >
>
> http://www.onerailway.co.uk/one-contact.asp
> has some phone numbers (and some email addresses, though you may have
tried
> these already)
>

Here are some further numbers and phone numbers to try (from the One
Passenger Charter leaflet). Note that the email addresses are to
customer.relations@ , not customer.services@ as on the website:

One Anglia
08457 818 919
customer.relations@oneanglia.co.uk

One Great Eastern
08459 50 50 00 (same as on website)
customer.relations@onegreateastern.co.uk

One West Anglia and Stansted Express
08457 818 919
customer.relations@onewestanglia.co.uk

Let us know if you find one that works! They promise to acknowledge emails
within 5 working days and answer them within 15 working days.

PaulO


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 Post subject: Contacting One Railway
PostPosted: 2004-04-04 18:59:56
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Joined: 2004-04-04 18:59:56
Joe wrote:
> Adam Warr wrote in message
> news:51Xbc.628$rz1.362@newsfe1-win...
>
>>Does anybody have a contact name, number or e-mail address for the
>>corporate
>>affairs department of One - the New Greater Anglia Franchise.
>
> http://www.freewebs.com/railwaysonlinecompanies/one.html
> Has the phone number & contact address for the company, maybe you could call
> that and ask to be redirected

How can a franchise thats only existed have won so many awards...?

eat

--
http://photos.eatnet.org.uk | updated 01-Mar-04
scot-rail | http://groups.yahoo.com/group/scot-rail
trainspots | http://www.trainspots.co.uk


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 Post subject: Contacting One Railway
PostPosted: 2004-04-04 18:03:44
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Joined: 2004-04-04 18:03:44
Adam Warr wrote in message
news:51Xbc.628$rz1.362@newsfe1-win...
> Does anybody have a contact name, number or e-mail address for the
corporate
> affairs department of One - the New Greater Anglia Franchise.
>
> I have tried mailing the various links on the website for the customer
> relations but keep getting undeliverable receipts.

The Anglia site has a number of Phone Numbers and Email Addresses, if you
havent tried them it might be a good place
http://www.oneanglia.com/contact/ they are all old Anglia Railways contact
numbers so should still work.


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 Post subject: Contacting One Railway
PostPosted: 2004-04-04 19:36:29
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Joined: 2004-04-04 19:36:29
Ewan wrote in message
news:c4pieq$2j4h8d$1@ID-207219.news.uni-berlin.de...
> Joe wrote:
> > Adam Warr wrote in message
> > news:51Xbc.628$rz1.362@newsfe1-win...
> >
> >>Does anybody have a contact name, number or e-mail address for the
> >>corporate
> >>affairs department of One - the New Greater Anglia Franchise.
> >
> > http://www.freewebs.com/railwaysonlinecompanies/one.html
> > Has the phone number & contact address for the company, maybe you could
call
> > that and ask to be redirected
>
> How can a franchise thats only existed have won so many awards...?

Especially ones awarded before it existed - accolades inherited from
Anglia/First?

--
*** http://www.railwayscene.co.uk/ ***
Updating regularly throughout 2004
Rich Mackin (rich-at-richmackin.co.uk)


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 Post subject: Contacting One Railway
PostPosted: 2004-04-04 19:39:05
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Joined: 2004-04-04 19:39:05
> Especially ones awarded before it existed - accolades inherited from
> Anglia/First?

Yes, they were passed on as part of the franchise change. Lets hope one
keeps up the excellent work:)
--
To reply direct, remove NOSPAM and replace with railwaysonline
For Railway Information, News & Photos check out the Award Winning Railways
Online at http://www.railwaysonline.co.uk
Loving First Great Western Link since 2004


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