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PostPosted: 2003-08-05 06:01:02
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Ive just travelled on the Cornish Riviera (10:33
Paddington-Penzance) as far as Exeter St Davids. It has arrived 75
minutes late, owing to speed restrictions.

Under the FGW Passengers Charter, delays over an hour allow one to
make a claim for 100% of the affected leg. However, it does state
that extreme weather conditions is an exception. But the delay we
encountered today was due to temperature related heat restrictions
imposed by Network Rail all the way from Paddington, i.e. caused by
the railway.

What do you reckon - is it worth sending a compensation form in to
FGW?

On another note, three of the five Standard carriages had defective
air conditioning - it had to happen on the hottest day, didnt it?!


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PostPosted: 2003-08-05 14:10:31
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Henry Littleton wrote:

> On another note, three of the five Standard carriages had defective
> air conditioning - it had to happen on the hottest day, didnt it?!

Only three? Pah! London to Glasgow with no aircon in the entire train
yesterday - and the 87 packed in south of Tebay because the transformer
overheated...

eat

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PostPosted: 2003-08-05 17:21:20
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On 5 Aug 2003 06:01:02 -0700, in
,
uktechnics is my chachas son@yahoo.co.uk (Henry Littleton) called upon
the throng gathered in uk.railway and wrote:

>Ive just travelled on the Cornish Riviera (10:33
>Paddington-Penzance) as far as Exeter St Davids. It has arrived 75
>minutes late, owing to speed restrictions.
>
>Under the FGW Passengers Charter, delays over an hour allow one to
>make a claim for 100% of the affected leg. However, it does state
>that extreme weather conditions is an exception. But the delay we
>encountered today was due to temperature related heat restrictions
>imposed by Network Rail all the way from Paddington, i.e. caused by
>the railway.

No, it was caused by extreme weather conditions. The counterargument is
that the speed limit would not have been imposed if the exceptionally
hot weather we are experiencing was less extreme.

That premise is in the FGW Passengers Charter (and probably all the
others too) and also in the National Rail Conditions version.

>What do you reckon - is it worth sending a compensation form in to
>FGW?

I seriously think youd be wasting your time.

>On another note, three of the five Standard carriages had defective
>air conditioning - it had to happen on the hottest day, didnt it?!

ISTR reading that Mark 3 aircon cant cool the carriage to the right
temperature when the outside temperature gets to 28 degrees celsius. Any
hotter and the carriage is cooled but not to the desired level.

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Chris Pemberton, |
Pendleton, Lancashire. || This side is intentionally blank
Delete the distance to reply ||
My personal opinion only! |7/2003 uk.railway Rulebook


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PostPosted: 2003-08-05 11:08:07
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Joined: 2003-08-05 11:08:07
uktechnics is my chachas son@yahoo.co.uk (Henry Littleton) wrote in message
news:...
> Ive just travelled on the Cornish Riviera (10:33
> Paddington-Penzance) as far as Exeter St Davids. It has arrived 75
> minutes late, owing to speed restrictions.
>
> Under the FGW Passengers Charter, delays over an hour allow one to
> make a claim for 100% of the affected leg. However, it does state
> that extreme weather conditions is an exception. But the delay we
> encountered today was due to temperature related heat restrictions
> imposed by Network Rail all the way from Paddington, i.e. caused by
> the railway.

Record-breaking temperatures are extreme weather conditions almost
by definition, and Id guess that the temperature-related TSRs fall
squarely in the category of act of God, even though you do seem to
be suggesting above that the railway is to blame for causing the
current blisteringly hot weather.

More interestingly, how are these delays being attributed in the TOC
delay statistics? Are Network Rail going to be paying for these
minutes or are they considered to be force majeure?

Mike


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PostPosted: 2003-08-05 19:55:40
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Joined: 2003-08-05 19:55:40
Henry Littleton writes

>What do you reckon - is it worth sending a compensation form in to FGW?

Of course. If they say no, well youre no worse off - but you may get
something...

--
Dave


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PostPosted: 2003-08-06 11:14:44
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Joined: 2003-08-06 11:14:44
In article ,
Chris Pemberton wrote:
> On 5 Aug 2003 06:01:02 -0700, in
> ,
> uktechnics is my chachas son@yahoo.co.uk (Henry Littleton) called upon
> the throng gathered in uk.railway and wrote:

> >Ive just travelled on the Cornish Riviera (10:33
> >Paddington-Penzance) as far as Exeter St Davids. It has arrived 75
> >minutes late, owing to speed restrictions.
> >
> >Under the FGW Passengers Charter, delays over an hour allow one to
> >make a claim for 100% of the affected leg. However, it does state
> >that extreme weather conditions is an exception. But the delay we
> >encountered today was due to temperature related heat restrictions
> >imposed by Network Rail all the way from Paddington, i.e. caused by
> >the railway.

> No, it was caused by extreme weather conditions. The counterargument is
> that the speed limit would not have been imposed if the exceptionally
> hot weather we are experiencing was less extreme.

> That premise is in the FGW Passengers Charter (and probably all the
> others too) and also in the National Rail Conditions version.

> >What do you reckon - is it worth sending a compensation form in to
> >FGW?

> I seriously think youd be wasting your time.

> >On another note, three of the five Standard carriages had defective
> >air conditioning - it had to happen on the hottest day, didnt it?!

> ISTR reading that Mark 3 aircon cant cool the carriage to the right
> temperature when the outside temperature gets to 28 degrees celsius. Any
> hotter and the carriage is cooled but not to the desired level.

A post elsewhere suggests that on Virgin Voyagers, when the outside air
temperature exceeds 28C, the a/c just gives up and turns itself off. Is
this really true ? I find it hard to believe, especially as there doesnt
appear to be any form of natural ventilation for use in emergencies.

David


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PostPosted: 2003-08-06 11:23:41
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4090 writes
>A post elsewhere suggests that on Virgin Voyagers, when the outside air
>temperature exceeds 28C, the a/c just gives up and turns itself off. Is
>this really true ? I find it hard to believe, especially as there
>doesnt appear to be any form of natural ventilation for use in
>emergencies.

Thats not unknown for office air-con systems too.

--
Dave


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PostPosted: 2003-08-07 04:57:13
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Joined: 2003-08-07 04:57:13
Dave wrote in message
news:$HeXu1RtcNM$EwzU@dv-8.demon.co.uk...
> 4090 writes
> >A post elsewhere suggests that on Virgin Voyagers, when the outside air
> >temperature exceeds 28C, the a/c just gives up and turns itself off. Is
> >this really true ? I find it hard to believe, especially as there
> >doesnt appear to be any form of natural ventilation for use in
> >emergencies.
>
> Thats not unknown for office air-con systems too.
>
> --
> Dave


The air con on both Voyagers and 180s is meant to work, and is allegedly
guaranteed to work at up to 41 degrees Celcius ambient. However this has not
proved to be the case. Investigation on the 180s revealed that the filters
were failing and required changing at a far higher rate than was previously
anticipated by all concerned. They are being changed out so fast that the
manufacturers cannot deliver them fast enough so on occasion a train will
stand idle. Hence the odd HST replacement or loco and coaches on routes
where the HST may have worked until it took a 180 diagram. This was put out
on the FGW on train literature this week.


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